Customer Enquiries

If you have any questions or for assistance placing an order, you can fill in our customer enquiry form or email us at sales@quaytimber.co.uk

Alternatively, you can contact us via social media:

Order Enquiries:

If you have a query about an order you have placed, email us, making sure to include your order number, at sales@quaytimber.co.uk

Order Returns:

View our Returns Policy to find out more about making a return.

Address

Unit 5 Chillingham Industrial Estate,
Back Chapman Street,
Newcastle upon Tyne,
Tyne and Wear,
NE6 2XX

Get Directions >

Contact Us
Timber Yard Opening Hours

Monday – Friday: 7:30am – 4:30pm
Saturday: 8:00am – 12:00pm
Sunday: Closed

Note: Drive-through gates close 15 minutes before closing time.

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Quay Timber drive-through

Quay Timber Drive-Through

We know time is money for our trade partners – Our drive-through provides the perfect solution for regular customers to drive-in, load up, pay, and leave as quickly as possible.

We also provide free on-site parking for all customers.

Find out more about our Quay Timber drive-through.